Are you sure your next wealth advisor will genuinely protect and grow your family’s legacy?
The key to a successful advisor relationship isn’t just about credentials—it’s about finding someone who aligns with your values, deeply understands your goals, and can offer transparent, conflict-free advice across generations.
For many family offices, selecting the right advisor can feel overwhelming. Despite managing significant capital, the process often devolves into juggling recommendations, skimming proposal documents, understanding family values, and countless meetings where core concerns remain unanswered. It’s a high-stakes decision.
1. Clarify Your Family Office Needs
Before inviting any advisor to the table, map out your own priorities.
- Preservation & Growth of Capital: Family offices often focus on safeguarding wealth and ensuring long-term growth, sometimes over multiple generations.
- Ancillary Support: From tax planning and philanthropy to personal family matters, your advisor may need to offer more than just investment advice.
- Reporting & Access: Will you need advanced reporting, access to key staff, or help in exploring alternative investments? Knowing these up front will guide you to the right fit.
2. Identifying a Short List
Building a short list of potential advisors can be straightforward—often, word-of-mouth recommendations and well-known brands dominate. The challenge is whittling it down to a manageable number.
- Leverage Existing Networks: Ask trusted counterparts or other family offices about their experiences.
- Vary Advisor Types: Consider a range—from global investment banks to boutique advisory firms—to see which style and expertise best align with your needs.
3. Preparing the Brief
Once you’ve narrowed down the candidates, create a comprehensive written brief. The more details you provide, the better chance each advisor has to deliver a meaningful, tailored proposal.
- Include All Assets & Liabilities: This fosters accurate, high-quality recommendations.
- State Your Preferences: Risk tolerance, liquidity needs, currency considerations, and any specific instructions or constraints.
- Invite Differentiation: Encourage advisors to show how they stand out in their response.
4. Structuring the Selection Process
A typical selection process might look like this:
- Advisors review your brief and clarify any questions.
- They submit a written proposal or presentation.
- You host in-person or virtual meetings to discuss their proposals.
- Advisors refine and resubmit if necessary.
- You select your advisor(s).
- Implementation of the advice begins.
Single vs. Multiple Advisors:
- Pros of Multiple Advisors: Risk diversification, broader deal flow, and tapping each advisor’s strengths.
- Cons of Multiple Advisors: Portfolio coordination can become complex, fees may be higher, and compliance can be more time-consuming.
5. Evaluating the Proposal Thoroughly
When it comes to evaluating each advisor’s proposal, pay close attention to both general points and specific portfolio recommendations, as well as how the advisor interprets current market conditions.
General Points to Review
- Advisor Overview: Staff and advisor numbers, AUM, and organizational structure.
- Team Credentials: Background, qualifications, and track records of the individuals who will handle your account.
- Business Model & Conflicts of Interest: How does the advisor ensure independence? Are there any referral fees, commissions, or proprietary products?
- Research & Analysis Capabilities: The advisor’s methodology for market research, manager due diligence, and portfolio construction.
- Investment Management Philosophy & Approach: Overall style (active vs. passive, focus on alternatives, etc.) and how it aligns with your family office goals.
- Risk Management Strategy: Tools and systems the advisor uses to monitor and mitigate risk.
- Track Record: Performance history, presented both in absolute terms and against relevant benchmarks (and clarify whether returns are net or gross of fees).
- Client Relationship Dynamics: Frequency of meetings and reviews, communication style, and the level of discretion the advisor will have.
- Operational Details: Partnerships with custodians and brokers, insurance coverage, reporting tools, and technology platforms.
Market Conditions & Forecasts
- Current Market Overview: Advisor’s viewpoint on key asset classes and macroeconomic trends.
- Risk & Return Forecasts: How they expect various segments of your portfolio to perform under different market conditions.
- Portfolio Positioning: How current economic factors influence their suggested allocation and timing.
Specific Portfolio Recommendations
- Asset Allocation & Rationale: How each recommended allocation aligns with your stated goals, risk tolerance, and liquidity needs.
- Risk, Return & Volatility Assumptions: Detailed forecasts, including any hedging tactics, growth expectations, and yield targets.
- Portfolio Construction: Which underlying fund managers, asset classes, or instruments they recommend—and why.
- Market Entry & Phasing: Whether the advisor plans a staggered approach to entering positions or a more immediate deployment of capital.
- Key Risks & Mitigants: Identification of major vulnerabilities and strategies to hedge or diversify.
- Fees & Costs: Advisor fees, underlying manager fees, and any additional costs to ensure full transparency.
By examining these elements, you’ll have a clearer sense of each advisor’s suitability, strengths, and potential red flags.
6. Tips for Success
Foster a Personal Relationship
A successful family-office–advisor partnership often hinges on trust and personal rapport. You’ll be sharing sensitive information and working together on high-stakes decisions—so the advisor’s interpersonal skills, empathy, and ability to understand your family’s unique circumstances are vital. Seek referrals from people you trust, and don’t be afraid to meet multiple times to gauge if the advisor’s approach and personality truly align with your family’s culture.
Balance Fee Sensitivity with Long-Term Gains
While fees can significantly impact returns over time, focusing too heavily on them may cause you to miss out on an advisor whose expertise and tailored approach could enhance performance well beyond any cost differential. Instead, ensure you understand the fee structure—management fees, performance fees, hidden charges—and weigh these costs against the potential value. The right advisor should comfortably justify their fees by delivering outcomes that align with or exceed your targets.
Verify All Performance Data
Take a deep dive into how advisors present their performance history. Are results shown net or gross of fees? Are the benchmarks relevant to the advisor’s strategy and your portfolio goals? It’s perfectly acceptable—and prudent—to request detailed data or references for verification. Advisors who are transparent and willing to walk you through the finer points of their track record typically have nothing to hide.
Demand Truly Detailed Proposals
Vague proposals often mask gaps in expertise. You need specifics on recommended asset classes, individual fund managers, risk/return assumptions, and a clear rationale for each choice. A thorough proposal showcases the advisor’s depth of research and understanding of your needs. If you notice broad generalities, request additional information and clarity—this is your capital at stake, so don’t settle for superficial pitches.
Take Your Time and Ask Questions
Don’t feel rushed to make a quick decision. The best advisors will respect your need for thorough evaluation, follow-up questions, and possibly multiple rounds of adjustments or clarifications. Watch how they respond to these requests; an advisor’s willingness to address your concerns now is often indicative of how attentive they’ll be once hired. If they’re impatient or evasive, it may be a red flag.
Watch for Conflicts of Interest
Some advisors receive commissions, referral fees, or other incentives that might compromise their impartiality. Others may push proprietary products or funds. Ask direct questions: Do you earn anything extra from the products you recommend? Are you fully independent? Understanding fee arrangements is crucial to ensuring advice is objective and in your family’s best interest.
Meet the Whole Team
Often, the “face” of the advisory firm is just one person—the relationship manager—while the core investment decisions might be made by different specialists, analysts, or committees. Determine who wields real decision-making power and which individuals you’ll interact with regularly. Request face-to-face or virtual introductions with these team members. If you can’t meet them now, you might not have clear communication channels later.
Look for Longevity and Multi-Cycle Experience
A newer firm can offer fresh approaches, but make sure the key team members have operated in varying market cycles. This broad experience can be critical in times of volatility or economic downturns. Request examples of how they managed portfolios during challenging markets, as past crisis handling often highlights how they’ll navigate future uncertainties.
Recognize Unique Strengths (and Limitations)
No single advisor excels in every asset class or strategy. One might specialize in alternatives, while another might have a deep equities bench. If you decide to work with more than one advisor, ensure you have a system in place—technology or otherwise—that provides a unified view of your total portfolio. Overlapping investments, redundant exposures, and missing pieces can easily occur if different advisors aren’t communicating or coordinating effectively.